1. Eligibility for Refunds
Refunds may be granted if:
- The client cancels the project before work begins.
- We fail to deliver the agreed services as per the contract.
- There is an error in billing or duplicate charges.
2. Non-Refundable Situations
Refunds will not be provided if:
- Services have already been delivered or work has commenced.
- Delays are caused by the client’s failure to provide necessary information.
- Client requests changes after work has started.
- Services such as consultations or support sessions have been provided.
3. Partial Refunds
Partial refunds may be considered if the project is terminated mid-way, subject to work completed.
4. Refund Request Process
To request a refund:
- Email us at workhive42@gmail.com with “Refund Request” in the subject.
- Include your name, project details, and reason for refund.
- We will respond within 7 business days.
5. Refund Processing
Approved refunds will be processed within 10 business days through the original payment method or as agreed.
6. Contact Information
For refund inquiries, contact:
Email: workhive42@gmail.com
Phone: 0320-5698952